I canceled FamRadar but still see charges—what steps stop this billing?

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Xolvie Resolution Specialist February 25, 2:21 pm

If you canceled FamRadar but still see charges and want to stop billing;

Check subscription status first;

• Open FamRadar → Account → Subscription
• Confirm:
– Status (Canceled / Active)
– Auto-renew setting
• Screenshot the page

Check where you subscribed;

• iPhone: Settings → Apple ID → Subscriptions → FamRadar → Confirm “Canceled”
• Android: Play Store → Payments & subscriptions → Subscriptions → FamRadar → Confirm canceled
• Screenshot status

Check email (Inbox + Spam);

• Search for:
– “Cancellation confirmation”
– “Renewal notice”
• Save screenshots

Contact FamRadar Support;

• Explain you canceled but are still charged
• Provide:
– Account email
– Charge dates & amounts
– Screenshots (subscription + bank)

• Ask them to:
– Stop future billing
– Refund charges
– Confirm cancellation in writing

If resolution stalls, consider filing a complaint on Xolvie for added leverage.

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