FamPay KYC Issue: Account Deletion And Mobile Number Reuse Request

I am requesting urgent support regarding my FamPay account, which is linked to the mobile number 8950570***. My account has been stuck at the KYC stage, and because of this I am unable to use the service properly or proceed further in the app. Due to this ongoing issue, I no longer wish to continue with this existing account. I want FamPay to immediately and permanently block and delete my current FamPay account linked to mobile number and allow me to create a new account for my child using the same mobile number once the old account is fully removed from your system. I request that this account deletion and blocking process be completed by 9 a.m. tomorrow at the latest and that I be clearly informed once it is done.