FamPay Unauthorized ₹599 Charge Linked to FriendConnect

12

I am using a Fampay account and recently discovered that 599 ₹ was deducted from my balance without my knowledge or consent. I only realized this deduction in the morning when I woke up and checked my account. I later saw that the payment appears as a subscription or payment to a service named “friendconnect” with transaction ID FMPIB6766963493 dated 11 October 2026, but I never knowingly subscribed to or approved such a service. This amount of 599 ₹ is very important to me because it was kept aside for my mother’s medical treatment. The unexpected deduction has put me in a very difficult situation and caused serious stress to my family. I did not receive any proper help or solution regarding this issue until now. I request Fampay to urgently refund the 599 ₹ that was deducted without my clear consent and to cancel any ongoing or future charges related to “friendconnect” or any similar unwanted subscriptions. I want this issue to be investigated and resolved as soon as possible so that such deductions do not happen again from my account.

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