My mother has had issues with the robot vacuum cleaner model Fakir RS 770 that I purchased as a present for her since the day we received it. There is an issue with mapping. According to them, the product will be replaced. However, it was later revealed that there is a supply issue, and we had to wait one month. Although the legal process was complete, we were unable to obtain a replacement. Then, as if making light of the situation, we were told that the device would be repaired again, and I received the product from the service without it having been manufactured. And I contacted the Consumer Arbitration Committee. Due to the map problem, I gave the product to the service. As soon as I received it from the service, the illuminated radar began to malfunction, and it no longer cleans. I will never purchase any Fakir-branded products. In my own home, I've been utilizing a low-cost device. It's never malfunctioned. I expect a prompt response from you.
We have been having constant problems since we bought the Fakir RS770 Robot vacuum cleaner. The map is constantly being distorted, the map is shifting on its own, the rooms are spontaneously collapsing into each other. We have to constantly do mapping, but it breaks again. Even though it's at the bo...
I purchased the Fakir Robert RS770 robot vacuum from Vatan Bilgisayar in Manisa. From the very first day, the device has not mapped properly, recognizes carpets as obstacles, and works for only 2 minutes before saying the cleaning is complete and trying to return to the charging station. However, it...
I handed over my Fakir RS770 model robot vacuum, along with its charger and cable, in its original box, to the authorized service center Can Elektronik Mamak, listed on Fakir's website, on 02/16/2024 for repairs due to some issues. I received a service record message with ID 'M0000337501' confirming...
I bought a Fakir RS 760 robot vacuum cleaner from the n11 website and on 1 November 2025 I delivered the product to the authorised technical service due to a malfunction. Although I handed the product over on that date, I was not given any service or form number at the time. For about the first 7–8 ...
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