Hello, I am writing to report an unauthorized charge from the Facetune2 app. This app was accidentally downloaded onto my phone by a child, and I only became aware of it when I saw the charge on my payment card. Facetune2 claims to offer a one-week free trial, and today marks exactly one week since the app was downloaded. Despite this supposed trial period, my card was charged without my permission.
I did not activate any subscription or use the app at all, so charging my account without consent is completely unacceptable. I discovered the payment while it was still in the authorization stage, and I am demanding that this charge be canceled immediately before it is finalized.
This situation has caused me unnecessary stress and financial loss. I kindly ask the Facetune2 team to review my account and process a full refund for the unauthorized charge. Additionally, please ensure that no further charges are made to my card. I expect this matter to be resolved promptly and look forward to your immediate action.
Hello, I am writing to report an unauthorized charge from the Facetune app on my account. A child accidentally downloaded the Facetune app onto my phone without my permission. I was unaware of the download until I noticed that my credit card had been charged. The app claims to offer a one-week free ...
I signed up for the 7-day free trial on the Facetune2 app, but on the very same day, I canceled it because I didn’t like the app. Even though I canceled within the trial period and never used the app’s features, I was shocked to find that they charged me for an entire year’s subscription without my ...
I downloaded the Facetune app, which, just like other photo collage apps such as Remini, claims to offer a 3-day or 7-day free trial before charging anything. However, the app withdrew money from my account without my permission or any subscription confirmation. I never authorized a payment, nor did...
I signed up for the Facetune app through Apple under what was clearly stated as a free trial. I never used the app’s features, yet Apple charged my account for a full subscription. After seeing this charge, I immediately canceled my subscription to avoid further payments. I have not used the service...
I signed up for the Facetune 2 app’s free trial and canceled it shortly after. Later, when I opened the app again, they charged me a small one-time fee because my trial had ended. That was fine, and I paid it thinking it was a normal one-time charge. But just now, I was shocked to see that the app c...
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