I Face Unauthorized Charge from Facetune After Child Downloaded App on My Phone

Hello, I am writing to report an unauthorized charge from the Facetune2 app. This app was accidentally downloaded onto my phone by a child, and I only became aware of it when I saw the charge on my payment card. Facetune2 claims to offer a one-week free trial, and today marks exactly one week since ...

I downloaded the Facetune app, which, just like other photo collage apps such as Remini, claims to offer a 3-day or 7-day free trial before charging anything. However, the app withdrew money from my account without my permission or any subscription confirmation. I never authorized a payment, nor did...

I signed up for the Facetune app through Apple under what was clearly stated as a free trial. I never used the app’s features, yet Apple charged my account for a full subscription. After seeing this charge, I immediately canceled my subscription to avoid further payments. I have not used the service...

I started the 7-day free trial of the Facetune app expecting to try the service before committing to any payment. However, on the very same day, my account was charged ₺598 for a full one-year subscription without my consent. I canceled the subscription immediately, yet the charge remained on my acc...

On May 5, 2025, Facetune charged my account ₺2,999 without my knowledge or consent. I have never subscribed to this app, authorized a payment, or approved any membership plan. I was not presented with any prior notification, warning, or confirmation screen regarding a subscription. This charge happe...