In 2017, I got a Bosch refrigerator, model KGN57SM34, with a 7-year warranty. The warranty is still valid. However, about a month ago, the higher door began rubbing against the lower door while opening and shutting. I called the authorized service; they arrived, inspected the door, and discovered that the hinges inside were damaged. We didn't fill the door with shelves. Despite the fact that service staff stated that the user could not have done anything, the headquarters and service team paid four visits to take images. Even the service professionals assumed that the user would have to be an innovator to cause this. However, the headquarters contacted and stated that the cost of the door is ₺24,000 and it is considered user error, thus the replacement was not permitted. Tomorrow, I will file a complaint with the Consumer Arbitration Board. Even if the part is pricey, a huge corporation cannot hide behind a 'user mistake,' even with a warranty. My belief in Bosch has disappeared. Bosch has demonstrated that their motto "losing a customer is worse than losing money" is incorrect.
Advertisements on Facebook are not adequately regulated. Even a bank advertisement can be published by unauthorized individuals. I applied based on trust in a QNB promotional ad that appeared on Facebook. The next day, I received a call from 0 850 640 14 83 regarding the promotion process. As a resu...
Hello, I have been a customer of this brand for 20 months. I do not have 1 overdue or unpaid invoice. For the last 2 payments, although my Credit Card Limit is 20000₺, I cannot pay my 3000₺ bill, it constantly gives an error. My advertising account is jeopardized because of this error. I run all my ...
On August 9, 2025, two unauthorized transactions were made from my Kuveyt Türk credit card under the name of Facebook. I have never used any Facebook service or application, yet ₺16,510 and ₺8,253 were withdrawn, totaling ₺24,763. There is no record of these transactions in my Facebook account, and ...
I'm having trouble creating new ads on Facebook because they're requiring payment for previous ads. On July 12, an extra ₺180 was charged, even though the ad had already been paid for. Despite removing the advertisement, I am still encountering extra fees. I've decided to discontinue my advertising ...
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