Hello, I have been a customer of this brand for 20 months. I do not have 1 overdue or unpaid invoice. For the last 2 payments, although my Credit Card Limit is 20000₺, I cannot pay my 3000₺ bill, it constantly gives an error. My advertising account is jeopardized because of this error. I run all my business from here, but my advertising account is having problems because of your system. I reached 2 times for this problem. I want this to be fixed as soon as possible. I have money, I have a limit, I want to pay, but I can't pay. I tried to pay piece by piece, but it doesn't accept it again.
Between April 3 and 5, 2025, Facebook withdrew a total of ₺4,880.65 from my personal credit card in 32 separate transactions. These withdrawals were made without my knowledge, and I have not made any purchases on Facebook or Instagram. I do not run any ads, own any business pages, or authorize any t...
I'm having trouble creating new ads on Facebook because they're requiring payment for previous ads. On July 12, an extra ₺180 was charged, even though the ad had already been paid for. Despite removing the advertisement, I am still encountering extra fees. I've decided to discontinue my advertising ...
On August 9, 2025, two unauthorized transactions were made from my Kuveyt Türk credit card under the name of Facebook. I have never used any Facebook service or application, yet ₺16,510 and ₺8,253 were withdrawn, totaling ₺24,763. There is no record of these transactions in my Facebook account, and ...
Through Facebook Business Suite, I ran a time-limited ad that was supposed to end on the date I set, but it did not stop and continued indefinitely without my knowledge. I realized today that this has been happening since July 30. A total of $300 was charged to my credit card via my ad account “mute...
All my ad accounts on Facebook have been rejected and closed for 2 months now. I have not received any feedback from Facebook. Even though I have made payments before, it rejects my card in a way I cannot understand. I want all my accounts to be closed, but I can't do absolutely anything because the...
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