On December 15, 2025, I purchased a one-year FaceApp subscription on my Android device. I later switched to an iOS device and signed in using the same email account (z***************@gmail.com). However, my existing subscription does not appear on my iOS device, and the app still shows me as a free user.
I contacted FaceApp via email regarding this issue but did not receive any response. Even though I paid for the subscription and am using the same account, my membership has not carried over to my new device, which has caused inconvenience.
I am requesting that my active one-year subscription purchased on Android be properly recognized and restored on my iOS device so that I can continue using the service I paid for without interruption.
I recently purchased a monthly FaceApp subscription for 3,500 on my Android device today using the email address adollybabe***@gmail.com. The subscription is active on my Android phone, but when I log in to FaceApp on my iPhone, no subscription is shown, and I cannot use the paid features there. Sin...
I had a one-year FaceApp subscription on my Android device, but after switching to an iPhone, I can’t find an option to log in and access my account. There’s no place to enter my account details, leaving me unable to use the subscription I paid for. This situation is frustrating, and I’m seeking imm...
I originally purchased a FaceApp subscription on my Samsung device, and the subscription is still active. However, after recently switching to an iPhone, I can no longer access any of the paid features. Even though my subscription is valid, the app keeps prompting me to subscribe again as if I don’t...
I’ve been using FaceApp Pro for about a year, but recently switched from an Android device to an iPhone. Since the transition, I checked my active subscriptions and noticed no FaceApp subscription is listed under my Apple ID. Yet, I keep getting charged every month. What’s more frustrating is that ...
Hello, I purchased a 1-year FaceApp Premium subscription in June 2024. However, after switching devices, I can no longer access my Premium features. The subscription is not recognized, and there is no “Log In” option in the app to restore it. I need urgent assistance to resolve this issue as I paid ...
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