Hello. On March 15, 2025, I downloaded the Ewa English app and started a subscription. However, shortly after using it, I realized the app wasn’t a good fit for me. Since I was still well within the 14-day withdrawal period, I decided to cancel my subscription and request a refund as per their stated policy.
Despite contacting them in time and clearly requesting cancellation, they refused to process my request. I later received an email saying my subscription would not be canceled and I wouldn’t be refunded. This is unacceptable. I followed the rules, acted promptly, and now I’m being unfairly charged for a service I didn’t want to continue. I demand a full refund and expect Ewa English to honor their 14-day cancellation policy without delay.
On April 25, 2025, I downloaded the EWA English app to my phone, intrigued by the promise of a free trial followed by a monthly subscription I could cancel if I didn’t like it. That sounded fair—until my card was charged before the trial even ended. What’s worse, the amount charged wasn’t even the a...
I subscribed to the Ewa English app but quickly realized it wasn’t useful for me. In fact, I didn’t use it at all for nearly two months. Unfortunately, I later noticed that they continued to charge my card for a service I wasn’t using. I decided to cancel my subscription through the app, and it now ...
While signing up for Ewa English, the website clearly stated that I could receive a refund if I canceled within 14 days. That reassurance made me feel safe enough to try it. However, I realized within just one hour that the app wasn’t worth anywhere near the ₺ equivalent of $39 they charged me. The ...
I signed up for Ewa English thinking the charge would be ₺29, as stated during the confirmation. But to my shock, $29 was withdrawn from my account in...
On August 2, 2025, the Ewa English learning app charged my card $14 for an annual subscription without my permission. My account is registered with the email m************@hotmail.com. As soon as I noticed the charge, I contacted both the app support and customer service, but no solution was provide...
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