Ewa English Charged Me Prematurely Despite Trial

April 27, 2025 3:11 PM84

On April 25, 2025, I downloaded the EWA English app to my phone, intrigued by the promise of a free trial followed by a monthly subscription I could cancel if I didn’t like it. That sounded fair—until my card was charged before the trial even ended. What’s worse, the amount charged wasn’t even the advertised monthly fee. It was significantly higher.

Within an hour of this charge, I went to my iPhone settings and canceled the subscription, hoping they would refund the money since I acted immediately. But to this day, no refund has been issued. I find it completely unacceptable to charge someone before the trial ends and then ignore their cancellation.

My credit card payment date is approaching and I absolutely do not want to pay for a service I canceled and didn’t use. I’m demanding an immediate refund of the unauthorized charge. EWA English must resolve this issue now, or I will be forced to escalate this further through my bank and local consumer protection authorities.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Ewa English Kept Charging Me Even After I Canceled My Subscription

March 25, 2025 3:05 PM82

I subscribed to the Ewa English app but quickly realized it wasn’t useful for me. In fact, I didn’t use it at all for ne...

1

Ewa App Billed Me Without Permission — Annual Fee Refund Request

November 4, 2025 1:03 PM58

On August 2, 2025, the Ewa English learning app charged my card $14 for an annual subscription without my permission. My...

Ewa English Yearly Charge - No Subscription, Support Ignores

November 25, 2025 9:59 PM72

I was charged 948 THB on November 19, 2025, by EWA English for an annual subscription through a direct card payment. The...