On April 25, 2025, I downloaded the EWA English app to my phone, intrigued by the promise of a free trial followed by a monthly subscription I could cancel if I didn’t like it. That sounded fair—until my card was charged before the trial even ended. What’s worse, the amount charged wasn’t even the advertised monthly fee. It was significantly higher.
Within an hour of this charge, I went to my iPhone settings and canceled the subscription, hoping they would refund the money since I acted immediately. But to this day, no refund has been issued. I find it completely unacceptable to charge someone before the trial ends and then ignore their cancellation.
My credit card payment date is approaching and I absolutely do not want to pay for a service I canceled and didn’t use. I’m demanding an immediate refund of the unauthorized charge. EWA English must resolve this issue now, or I will be forced to escalate this further through my bank and local consumer protection authorities.
Hello. On March 15, 2025, I downloaded the Ewa English app and started a subscription. However, shortly after using it, I realized the app wasn’t a good fit for me. Since I was still well within the 14-day withdrawal period, I decided to cancel my subscription and request a refund as per their state...
I subscribed to the Ewa English app but quickly realized it wasn’t useful for me. In fact, I didn’t use it at all for nearly two months. Unfortunately, I later noticed that they continued to charge my card for a service I wasn’t using. I decided to cancel my subscription through the app, and it now ...
I initially purchased a 3-month subscription to Ewa English and paid $39 (₺ equivalent). I used the app for that time, but once the subscription ended, they charged my card again for another 3-month period—without my permission or any prior notice. I did not authorize this renewal and was not inform...
On August 2, 2025, the Ewa English learning app charged my card $14 for an annual subscription without my permission. My account is registered with the email m************@hotmail.com. As soon as I noticed the charge, I contacted both the app support and customer service, but no solution was provide...
I was charged 948 THB on November 19, 2025, by EWA English for an annual subscription through a direct card payment. There is no active subscription in my EWA account or in Apple ID, no way to view it, no way to cancel it, and no service provided. I contacted EWA support immediately (within their 14...
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