I purchased a 3-month plan from Ewa English, paid the full amount up front, and used the service during that period without issue. However, once my 3-month subscription ended, the app withdrew $39 from my account without asking for my permission. I never approved any renewal, and this charge came as a complete surprise.
When I reached out to customer support to request a refund, they asked for a payment receipt. I promptly provided the payment confirmation, but they never followed up. It's now been a while, and I still haven’t received any refund or proper response.
This is unacceptable. Charging users without their consent is not only unethical but also violates basic consumer rights. I demand an immediate refund of the unauthorized ₺ charge and expect Ewa English to stop making automatic deductions without explicit approval.
I initially purchased a 3-month subscription to Ewa English and paid $39 (₺ equivalent). I used the app for that time, but once the subscription ended, they charged my card again for another 3-month period—without my permission or any prior notice. I did not authorize this renewal and was not inform...
The Ewa English app charged ₺1039 from my Google Pay account without my knowledge, consent, or any authorization on my part. I never approved any payment, nor did I knowingly subscribe to their Premium membership, yet they activated it automatically. This is a clear violation of my consumer rights. ...
Ewa English has withdrawn ₺799 from my credit card without my knowledge or approval. About a year ago, I purchased a single package from their platform and paid in full at the time. I never signed up for automatic renewal, nor did I receive any notice or warning that another charge was coming. Yet t...
I signed up for Ewa English thinking the charge would be ₺29, as stated during the confirmation. But to my shock, $29 was withdrawn from my account in...
While signing up for Ewa English, the website clearly stated that I could receive a refund if I canceled within 14 days. That reassurance made me feel safe enough to try it. However, I realized within just one hour that the app wasn’t worth anywhere near the ₺ equivalent of $39 they charged me. The ...
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