I recently bought Estee Lauder products worth 6900₺ from Boyner’s online store. When I’ve purchased Estee Lauder products from other stores like Sephora, they typically include several sample products with the order. However, this time, I received no samples whatsoever. I’m disappointed and confused—is the lack of samples an issue with Boyner or with Estee Lauder? Given the high amount I spent, I expected some added value or samples to come with the purchase. I’m a loyal customer and feel let down by this experience. Estee Lauder and Boyner, please address this matter and clarify why no samples were included with my order.
I recently placed a Sephora online order totaling around ₺3500 for seven products. That’s not a small amount by any means. But despite spending that much, not a single tester was included in my package. It’s honestly frustrating to see people receiving testers for orders as low as ₺300, yet I receiv...
I bought a total of 7 products from Sephora online and paid around ₺3500. Considering the amount I spent, it’s honestly ridiculous that no testers were included in my order. Even customers who purchase a serum worth ₺300 receive testers, yet I didn’t receive anything, which truly upset me. I careful...
I placed an order from Estée Lauder, expecting a full-sized set, but to my disappointment, they included promotional, sample-sized products instead of the promised items. How can a global luxury brand engage in such misleading practices? This is unacceptable—I paid for a complete set, not for freeb...
On April 21, 2025, I made a purchase worth ₺8,794 at the Sephora Mall of İstanbul store. Shockingly, despite the high amount I spent, I was not given even a single tester. I am a new Sephora member and had made my first purchase on April 11, 2025, spending ₺9,094. Excited by the idea of accumulatin...
Hello, I purchased an Estee Lauder foundation from Trendyol. This product is not available at Sephora or Boyner stores; it is only sold on their website and Trendyol. When the product arrived, I eagerly opened it and applied it to my face. However, it created a horrible color difference, with my fac...
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