I made a purchase of around ₺9000 from a Sephora store and I shop there regularly, buying shampoo, makeup, and other items. I always try to support physical stores, thinking I’d get a more personalized experience. However, the cashier acted mockingly and gave me just one foundation tester. It felt like my loyalty as a customer meant nothing. When I shop from their website, they send really nice product samples along with the order if I buy something. At the very least, that’s what always happens. But Sephora consistently does the opposite. When asked, they just say they’re not sending any. This time, it happened again. That was definitely my last time shopping there.
On April 21, 2025, I made a purchase worth ₺8,794 at the Sephora Mall of İstanbul store. Shockingly, despite the high amount I spent, I was not given even a single tester. I am a new Sephora member and had made my first purchase on April 11, 2025, spending ₺9,094. Excited by the idea of accumulatin...
I bought a total of 7 products from Sephora online and paid around ₺3500. Considering the amount I spent, it’s honestly ridiculous that no testers were included in my order. Even customers who purchase a serum worth ₺300 receive testers, yet I didn’t receive anything, which truly upset me. I careful...
I recently placed a Sephora online order totaling around ₺3500 for seven products. That’s not a small amount by any means. But despite spending that much, not a single tester was included in my package. It’s honestly frustrating to see people receiving testers for orders as low as ₺300, yet I receiv...
As a makeup artist, I frequently buy products online but decided to shop in-store at Sephora this time. I purchased a selection of high-end products, totaling over ₺26,000. However, the experience was far from satisfactory. The staff showed little interest in assisting me during the shopping process...
On 10.04.2025, I went to the Sephora Vadi İstanbul store to pick up an order I had placed the previous week. When I finally had the chance to collect it today, I was surprised and disappointed to see that no testers were included—not even one. When I politely asked about it, the staff completely bru...
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