I have not been able to use my Enpara Bank Card in any way for about 2–3 weeks. I live in Bursa İnegöl, and despite trying multiple times to withdraw money from ATMs, make purchases in stores, and shop online, none of the transactions go through. I have only had the card for 2 months, so there is no issue with the expiration date. Every time I attempt a transaction, I receive an error, and the card does not work anywhere. I have not yet contacted customer service. I want to know why my card is not working and request that it be fixed so I can use it as soon as possible. I also ask to be informed about the source of this issue.
I attempted to deposit money into my Enpara account using the Denizbank ATM located on Güvenlik Street, Çankaya, Ankara. At around 21:15 on 11/10/2024, the ATM malfunctioned after I deposited approximately ₺6,975.00, returning my card but not the cash. As I have previously mentioned to Enpara, this ...
I am experiencing a significant grievance due to unauthorized use of my Enpara credit card (card ending in 3623). On July 21, 2025, during the early morning hours, I received two separate transaction notifications from the bank on my phone. Two transactions were made through Amazon.co.uk—one for ₺9,...
Since Enpara does not charge fees due to interbank agreements, I deposited ₺7,000 into my account at a DenizBank ATM on April 14, 2025, around 18:30. However, only ₺2,000 appears in my account, and there’s no record of the ATM deposit in my transaction history. It turns out that Enpara’s banking sys...
I am a customer of Enpara's credit card, and today I found a concerning mistake related to a payment. A payment of ₺19,391.20 was deducted from my account, labeled as a cargo payment, instead of the expected 7.82 kurus. I reached out to the bank right away to resolve the problem, but they declined t...
I haven’t been able to use my Akbank credit card for a while. Initially, the magnetic strip on my original card stopped working, so a new card was sent to me. Although I set a PIN through the mobile app, every time I try to use the new card, I receive an "incorrect PIN" error, and I haven’t been abl...
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