On Saturday night around 11:00 PM, Enpara/QNB Finansbank suddenly blocked my account without any prior notification. When I contacted customer service, I was told that it was a "policy requirement," but they couldn’t provide further details. They mentioned that I could withdraw my funds from a branch, but I don’t use cash.
I was left stranded without a single penny for two days. This level of inconvenience and lack of communication is unacceptable. Despite being told I would be contacted, I have yet to receive any updates.
After reading similar complaints from others, it’s clear that this is a recurring issue. I will pursue the necessary legal actions to address this matter. Enpara, which I once defended, has proven unreliable. Fix this now!
Enpara suddenly blocked both my account and the money in it. When I called, they said they couldn’t provide any information and only stated that my account was closed for "not complying with their policies." I really can’t understand how they can seize both our accounts and our money all of a sudden...
Enpara placed a block on my account citing security reasons, and I have been trying to resolve the issue ever since. I have called customer service at least 4 or 5 times, and each time they’ve said a ticket has been created and that someone would contact me shortly. It’s now been 22 hours, and I sti...
While transferring funds from my Enpara account for a vehicle sale, I realized that, due to the 5:16 PM transaction time, the transfer was set for the next business day. Attempting to cancel it, I followed the phone instructions and pressed “0” to avoid a next-day delay. However, this action led to ...
On January 27, 2025, Enpara withdrew ₺2280 from my account for a delayed payment, leaving me in a difficult situation. I was not notified in advance about this deduction, which made the situation even worse. When I requested a refund, I was told that it could not be processed due to bank policies. I...
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