I accidentally purchased MyClub three times in a row on eFootball and immediately requested refunds for all three transactions. While my refund requests were initially processed, my MyClub balance suddenly went negative a few days later.
After a few more days, only one refund was issued, but the remaining amount has not been returned, even though it’s been over a week. This is completely unfair—I paid for three, returned three, but eFootball only refunded one.
I demand an immediate refund for the remaining two purchases. eFootball, fix this issue and return my money! I shouldn’t have to chase down a refund for something I already returned!
I accidentally purchased eFootball in-game currency and immediately requested a refund. However, despite submitting two refund requests, both were denied without any explanation. I don’t understand why eFootball won’t allow refunds for accidental purchases, especially when I reported it right away....
eFootball has charged my account twice without delivering the MyClub points I paid for. The first unauthorized payment happened on 06.07.2025 for ₺989.99, and the second one occurred on 13.07.2025 for ₺659.99. In both cases, the amount was deducted from my account, but no MyClub points were added. ...
I made a virtual currency purchase in eFootball™ using online banking, but despite the money being deducted from my account, I never received the in-game currency. When I tried again, the in-game currency was credited without charging my bank account, but after the Thursday update, my balance sudde...
On October 29, 2025, I accidentally purchased in-game currency worth $24 in the eFootball 26 Mobile game. The purchase was made directly through the in-game store, and I immediately requested a refund right afterward. However, even though 10 days have passed, the refund has still not been processed....
On my Xiaomi Redmi 13C, I accidentally pressed the payment option multiple times while playing Efootball. As a result, my coin balance dropped to -7,500. On September 5, 2025, I submitted a refund request for ₺2,300. In the game, I even received a notification saying that the refund was completed. ...
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