I recently discovered that an eDreams Prime subscription was charged to me without my authorization. On 15 October, 15 November and 15 December 2025, amounts of R195 were debited from my account via my FNB card for eDreams Prime, even though I did not knowingly subscribe to this service and did not give my consent for any recurring payments. I request that this unauthorized subscription be cancelled immediately and that the full amount of all charges (R195 on 15 October, R195 on 15 November and R195 on 15 December 2025) be refunded to me as soon as possible. I also ask for written confirmation that the subscription has been cancelled and that no further charges will be made to my account.
Dear eDreams Customer Support, I recently noticed that I have been charged R175 x4 per month since January 2025 for a subscription with eDreams Prime. I did not intend to purchase this subscription, and I kindly request that you cancel it immediately. Additionally, I would greatly appreciate it if y...
I am filing a complaint against eDreams Prime because they have made two charges to my account without my authorization. On November 3rd and again on December 3rd, I was charged 25.90 each time, even though I did not give any consent for these payments nor did I request such a service. These charges...
On November 6, 2025, a charge of 102 USD and on November 20, 2025, another charge of 115 USD were withdrawn from my credit card by the service called EDreams Prime without my knowledge or consent. I have never had any membership, transaction, or request with EDreams Prime before, so I consider these...
On 9 December 2025, a payment was withdrawn from my Mastercard for the renewal of an eDreams Prime subscription that I deliberately did not want to continue. I had intentionally avoided paying for the renewal and even changed my card details so that no further charges would be possible, as I do not ...
I recently discovered that eDreams has been charging me for a subscription without my consent. Three days ago, I noticed unauthorized charges totalling 189.98 euros taken from my debit euro account. I did not knowingly subscribe to any such service, and these payments came as a complete surprise to ...
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