Hello, I had to cancel my return tickets from Istanbul on the 22nd, and Pegasus was supposed to refund me €112. Since I purchased the tickets through eDreams, the refund was supposed to go to your account first and then be transferred to my account. I was told this would take 3 to 5 business days, but I still haven't received the money. I request an immediate refund of my money. Thank you.
On 15.06.2025, I purchased a Pegasus flight ticket through the E Dreams platform with reservation number 23349551652. The total payment was ₺4.200. However, just 5 minutes after purchase, I cancelled the ticket directly through Pegasus due to a change in my plans. Despite this, for over 15 days now,...
On October 2, 2025, I purchased a Pegasus Airlines ticket for the Gaziantep–Rotterdam flight through eDreams (booking number: 1BFE5Q). The day after the purchase, Pegasus canceled my flight and informed me that I needed to contact eDreams for further assistance. I then reached out to eDreams custom...
Today, I purchased a one-way ticket for two people from Gaziantep to Sabiha Gökçen for September 11th on eDreams.com. After completing the payment, I received a notification stating that the reservation was canceled. Despite paying for the tickets, I have not received a refund for the canceled booki...
On the night of July 17, 2025, I completed a flight booking on eDreams.com for a Sky Express round trip from Istanbul to Athens (departing July 2, returning July 5). I entered all my personal information and finalized the payment. My VakıfBank credit card was charged $97.33 (₺3,891.45) successfully....
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