I tried to purchase a ticket for my Izmir to Stuttgart flight on 26.07.2024 from the eDreams company through the Skyscanner app. After filling in my details correctly, I made a payment of ₺2,980 via credit card. Despite receiving a confirmation stating "Your reservation is confirmed," my ticket was not issued, and the reservation process was not completed. Furthermore, my payment was not refunded. I demand the resolution of my grievance and the immediate refund of ₺2,980. To maintain trust in the application, I believe it is essential to work with reputable companies that prioritize and address customer rights and needs, providing reliable tracking. I await my refund.
On December 21, 2024, I purchased a one-time flight ticket through eDreams. That was my only transaction with them—until I suddenly discovered that on March 19, 2025, they withdrew ₺3,988.78 from my account without any permission or prior notice. The charge appeared on my bank statement with just th...
On the night of July 17, 2025, I used eDreams.com to purchase a round-trip flight with Sky Express from Istanbul to Athens. The travel dates were July 2 for departure and July 5 for return. I entered all necessary information, completed the booking process, and the payment of $97.33 (₺3,891.45) was ...
I mistakenly believed I was booking through Pegasus Airlines, but it turned out to be eDreams, and I booked round-trip tickets from Istanbul to Izmir for April 16 (morning departure, evening return). The tickets should have cost around ₺2,000, but I was shocked to find ₺3,074.94 charged to my credit...
On 15.06.2025, I purchased a Pegasus flight ticket through the E Dreams platform with reservation number 23349551652. The total payment was ₺4.200. However, just 5 minutes after purchase, I cancelled the ticket directly through Pegasus due to a change in my plans. Despite this, for over 15 days now,...
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