eDreams Unauthorised Prime Membership Charge – Request for Refund

Natali
Natali
eDreams
April 11, 2025 8:05 PM645

I am writing to inform you that I have been charged by eDreams today for a Prime membership that I have never subscribed to or confirmed. I did not receive any prior notification, confirmation email, or request for consent regarding this subscription. This charge was made without my knowledge or approval, and I consider it unauthorised. I have already reported this incident to my bank as an illegal payment. I kindly request a full refund of the amount that was charged to my card and immediate cancellation of any associated subscription. Please investigate this matter urgently and confirm once the refund has been processed. Best regards,

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