On 23 January 2026, after booking a flight ticket through Edreams, I discovered that I was enrolled in a monthly subscription without my clear consent, and I am now being charged R229 per month. I am based in South Africa, and the payments are taken from my Absa bank card. So far, this subscription fee has been charged twice. There is no clear or accessible option to cancel this subscription on Edreams, and their customer service has been unreachable, which makes it impossible for me to stop these charges through their platform. I request a full refund of the two R229 subscription charges that have been taken so far and the immediate cancellation of this subscription so that no further amounts are deducted from my account.
I booked a FlySafair flight through eDreams under booking reference FSUYAA for travel on 10 January 2026. After this purchase, eDreams started debiting my bank account with unexplained monthly charges of R229. These debits were taken in January and February, for a total of R458, and I have never bee...
I am writing to report unauthorized charges that eDreams has taken from my bank card without my consent, linked to my eDreams account. The issue started after I created an eDreams account and bought a flight ticket in February last year from South Africa, and then it happened again this year. I rece...
I am writing regarding an eDreams Prime subscription that was charged to my account on 22 February in the amount of R229, from South Africa. I was not aware of what this subscription really involved. After noticing the charge, I realised that I do not need this service. I did not use any Prime benef...
My name is Jose A*** and I am writing regarding an unwanted eDreams Prime subscription that has been charged to my credit card without my consent. On 12 September 2025 I booked and paid for a flight through eDreams from Portugal, paying in EUR. After this booking, I started to be charged every month...
I used eDreams Prime to book an Airlink flight to Durban on 14 November, and since then I have noticed three separate extra charges on my bank account...
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