eDreams Car Rental Canceled Due to Findeks Report

I booked a car rental through eDreams, but the car rental company contacted me the next day to inform me that my Findeks report was not suitable, so they couldn’t provide the vehicle. I requested a refund, but they told me that they had informed eDreams, and that my payment is with eDreams, not with them. I’ve been trying to resolve this for days, sending emails without receiving any response.





