I think my EcoCash was scammed and funds were drained, how can I secure my account?

If you believe your EcoCash wallet was scammed and funds were drained, start by securing your account immediately:

Never share your EcoCash PIN or One-Time Password (OTP) with anyone, and always treat unsolicited links or “too-good-to-be-true” offers with extreme caution, as scammers often trick users into giving up access details.

Change your EcoCash PIN right away through the official app or *153# menu, update your phone’s security (screen lock, biometrics), and reinstall/update the EcoCash app to ensure you have the latest protections.

If you’re struggling with a similar issue, you’re not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.