I bought the Dyson V12 vacuum cleaner expecting it to make cleaning easier—not more frustrating. But from the very first day, it has shown the same recurring issue: the machine constantly displays a "clean the filter" warning, no matter what I do.
I contacted Dyson support, and they sent me a replacement filter, which I appreciated at the time. However, after just a short period of use, the same exact warning popped up again. It’s become a cycle: clean, restart, clean, restart—yet the message never goes away. It feels like I have to fight the vacuum just to use it, and that’s not what I paid for.
I deeply regret buying this product. I don’t even want to touch it anymore, and I absolutely would not recommend it to anyone. For the premium price I paid—₺—this is completely unacceptable. Dyson markets this as a top-tier device, but it’s riddled with faulty sensors or poor design that leads to false error alerts.
Dyson, this is your chance to step up and fix it. I want a permanent solution, not a temporary band-aid. A product at this price point should work seamlessly—not make me feel like I’ve been scammed.
After using my Dyson V12 model vacuum cleaner for about 7 months, I started constantly receiving a 'wash filter' warning on the device. Due to this issue, a new filter was sent under warranty, but the same problem persisted. When I spoke with customer service, I was told that the filter's lifespan was over, but no one else around me who uses the same product has experienced a similar issue. Currently, my device does not work at all and does not turn on in any mode. I purchased the device from Dyson’s own website, and only a replacement filter was sent under warranty; no other action was taken. I have not been able to use the device for about a year and I am quite aggrieved by this situation.
My serial number: T8G-EU-RFJ7943A
I request that my device be repaired. I kindly ask for my issue to be resolved quickly and permanently.
I’m a Dyson V12 user, and I keep getting a filter cleaning warning, even though the machine and filter are spotless. Every time I vacuum even the smallest area, the alert comes up. I’ve already purchased a new filter, but the issue persists. This isn’t the first time I’ve faced this problem—when my ...
I own a Dyson V12 vacuum cleaner, and I’ve been dealing with a very frustrating issue. The device constantly shows a “clean the filter” warning, even after I clean and dry it thoroughly. Despite following all the maintenance instructions, the alert won’t go away, and more importantly, the vacuum has...
I am absolutely furious with my Dyson V12 vacuum! It has started giving me frequent filter cleaning warnings, and it's driving me crazy. Every time the warning appears, I meticulously clean the filter, making sure to be extremely careful, yet I still get the same alert almost immediately. I even wai...
My Dyson V12 vacuum cleaner keeps displaying a "clean filter" error every single time I use it. I've already sent it in for repairs twice after video support calls: first, they replaced the filter, and then they replaced the main body, but the same annoying issue continues. Recently, after another f...
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