I Can’t Order a Dyson V11 Battery Because It’s Always Out of Stock

Gönül
June 09, 12:00 pm
6

Hello, I’ve been using the Dyson V11 vacuum and now need to replace the battery. However, every time I try to order one, I’m told it’s out of stock. I contacted customer service hoping for help, but they offered no solution—just vague responses with no timeline or alternative options.

I bought this product because I trusted the Dyson brand, expecting not just performance, but also long-term support. Now I’m left with a high-end vacuum that I can’t use simply because I can’t get a basic, essential part. This situation is incredibly disappointing.

Dyson, I need you to resolve this issue urgently. Make the V11 battery available or offer a viable replacement option. Standing behind your products means more than just selling them—it means supporting them when your customers need it most.

June 16, 12:55 pm (7 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Kind regards, Dyson Turkey

June 16, 1:26 pm
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