My Dyson V8 vacuum cleaner has had a battery issue since the 2-year mark, and now—after 4 years of owning it—I still can’t use it due to the same unresolved problem. I contacted Dyson support, and they told me the battery was out of stock and asked me to keep checking for updates. I’ve been monitoring it for months, but it never becomes available.
I also visited Dyson retail locations, and they all redirected me to the main Dyson headquarters. But even after all that, I still haven’t received a single helpful solution. The vacuum is still being sold, yet I can’t get a simple replacement battery for it?
I trusted Dyson as a premium brand, but that trust has completely eroded. A product is only as good as the support behind it—and this experience has been a complete letdown. I demand that Dyson provide a compatible battery immediately so I can use the product I paid for. Please resolve this as soon as possible.
I purchased a Dyson V8 vacuum cleaner, and after just one year, the battery completely died. I reported the issue to Dyson, and they sent me a replacement battery, which I appreciated. However, the second battery also failed after only a year and a half. When I contacted Dyson again, they told me th...
Hello, I’ve been using the Dyson V11 vacuum and now need to replace the battery. However, every time I try to order one, I’m told it’s out of stock. I contacted customer service hoping for help, but they offered no solution—just vague responses with no timeline or alternative options. I bought this...
What a coincidence—my Dyson V15 battery suddenly stopped working right after the warranty expired. It’s almost laughable how perfectly timed that was. I contacted Dyson thinking I could just buy a replacement, but of course, the battery is nowhere to be found. It’s been months, and every time I che...
Dear Dyson Customer Service, I am writing to express my dissatisfaction regarding an ongoing issue with my Dyson vacuum cleaner. Since August 2024, I have been trying to obtain a replacement battery for my device. Despite numerous attempts to resolve the issue, I have not received the battery, nor h...
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