Dyson V8 Battery Blues! Max Mode Fails After 10 Months
Hello, I purchased the Dyson V8 model on May 5, 2023. Before the 1-year mark, I noticed that I can only use it for 1.45 seconds in max mode and about 15 minutes in powerful mode. On the website and in the user manual, it was stated that I should be able to use the max mode for up to 7 minutes and the powerful mode for up to 40 minutes. I have tried reaching out for support via WhatsApp and email, but whenever I call the phone number provided, I'm redirected to WhatsApp, and when I email, I receive no response. It's really surprising and disappointing that I can't seem to get in touch with Dyson, especially for such a reputable brand. I'm hoping to get assistance to resolve this issue. Best regards.
Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with sensitivity. Our resolution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey
