I have been using the Dyson V15, and within the first year, I experienced an issue where the power button became unresponsive, causing the vacuum to stop 2-3 seconds after pressing it. Dyson replaced the main motor part under warranty, which temporarily solved the issue. However, as soon as the warranty expired in February, the exact same problem returned in March.
When I contacted customer support, I was told that since the warranty had expired, I would have to pay for repairs. This is incredibly frustrating because the same defective part failed again, yet Dyson refuses to cover it. Considering how much more expensive Dyson vacuums are compared to other brands, I expected a minimum warranty of 4-5 years, not just two years of coverage.
The worst part is that there is no direct repair service or clear communication about what will be fixed or replaced.
I purchased a Dyson V12 two years ago, and the issues never seem to end. Now, the vacuum shuts off 2-3 seconds after pressing the power button and won’t stay on. Since the warranty has expired, Dyson is demanding an extremely high repair fee, which is frustrating for a product at this price. I expe...
I bought my Dyson V15 exactly 2 years and 2 months ago. As soon as the 2-year period ended, the problems started. When I press the trigger, it runs for about 3 seconds, then shuts off. I have to press it repeatedly, and even then, it only works if it feels like it. Sometimes, it doesn’t work at all....
I’ve been using the Dyson V15 vacuum cleaner, and to my disappointment, it broke after only 2.5 years. For a product in this high price range, I expected long-term durability and top-tier build quality. Instead, it feels like the materials are deliberately designed to last just beyond the 2-year war...
I bought a Dyson V15 vacuum cleaner, and it suddenly stopped working only 5 months after I bought it. I reached out to customer service and they said they would take care of the problem because it was still covered by the warranty. They decided to replace a part. But, things quickly went downhill an...
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