1
Cem is completely dissatisfied with the result

Dyson Supersonic Nural Missing Accessory — Round Cleaning Attachment Not in the Box

November 16, 10:59 pm
7

I purchased the Supersonic Nural model from Dyson’s official website about 5 months ago, and the round cleaning attachment that was supposed to come in the box was missing. I learned that this accessory was included only after a friend pointed it out, and when I checked the box again, I realized it was indeed missing.

I have a photo of the barcode on the box. I contacted Dyson customer service via email regarding the missing accessory, but I have not received any response.

I request that the missing attachment be sent to me.

dyson-supersonic-nural-missing-accessory-round-cleaning-attachment-not-in-the-box-1.jpg
November 26, 11:43 am (9 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Kind regards, Dyson Turkey

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