I purchased the Supersonic Nural model from Dyson’s official website about 5 months ago, and the round cleaning attachment that was supposed to come in the box was missing. I learned that this accessory was included only after a friend pointed it out, and when I checked the box again, I realized it was indeed missing.
I have a photo of the barcode on the box. I contacted Dyson customer service via email regarding the missing accessory, but I have not received any response.
I request that the missing attachment be sent to me.
I received my Dyson Airwrap order today, March 15, but upon opening the box, I discovered that the cleaning tool was missing. This is extremely disappointing, considering how expensive this product is. I immediately tried contacting customer service, but I couldn’t get through. I expect Dyson to se...
I purchased a Dyson hair styling set, and only later realized—while watching a video on YouTube—that it’s supposed to come with a filter cleaning tool...
On March 10, I purchased the Dyson Airwrap ID Curly model from the official Dyson website. When the package arrived, I noticed that the filter cleaning tool — which is clearly listed in the product manual as an included accessory — was missing from the box. There was no other missing part or visible...
I purchased a Dyson Airwrap on 04.06.2025, and I was extremely disappointed to find that the filter cleaning tool was missing from the box. I still have both the original box and my invoice, and it hasn’t even been a full month since the purchase. Despite this, Dyson’s customer service refused to he...
I’m filing a complaint regarding an issue with my Dyson Airwrap. I’ve been using the product for about 1.5 to 2 months, and I realized that the brush attachment was missing from the box. In addition, the existing attachments don’t fit securely onto the device, and it no longer performs as well as be...
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