I own a Dyson Humidify+Cool Formaldehyde air purifier, and it produces a whistling noise at low speeds. I sent the device to service three times. The first time, the fan motor was replaced under warranty, but the issue persisted.
Despite clearly explaining the problem and providing sound recordings during the second and third service visits, I was told there was no issue, and the device was returned without any action taken.
This lack of support is unacceptable for a premium product. I am disappointed that Dyson is not standing behind their product. I expect them to resolve this problem immediately, whether through proper repairs or a replacement. Ignoring customer concerns is not acceptable.
I purchased the Dyson Purifier Humidify Cool Formaldehyde Air Purifier, only to find that the pump motor was defective and excessively noisy. When I reached out to Dyson support, they insisted I be physically near the device for a video call, making it almost impossible to handle unless you take it ...
I bought a Hot&Cool Air Purifier from Dyson Turkey. The product had been sent to service several times during the warranty period due to malfunctions and high noise. After the warranty expired, we sent it to service again when it suddenly stopped working and gave an exclamation mark about 2 months a...
I've had to send my Dyson corded vacuum, which is still covered by warranty, to the service center on 5 separate occasions because of an ongoing issue with a whistling sound. After reaching out to customer service and engaging in a video call, they verified that the item required maintenance. Even a...
I purchased the Dyson Purifier Cool Autoreact (TP7A) in June 2023. It worked perfectly for the first month, but then it started making an extremely an...
On 11.05.2023, I purchased a Dyson Purifier Hot+Cool Formaldehyde air purifier. Upon delivery, I noticed the box was damaged and immediately requested a return. The Dyson customer representative instructed me to open the box and inspect the product, assuring me it could still be returned. However, o...
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