The Dyson Coanda Smooth X2 attachment broke, and it cannot be supplied. I paid thousands of lira for this product solely because of this attachment, and it broke on the second use. The authorized representatives are offering neither a refund nor a product replacement—nothing at all. There is no information on when this part will be back in stock in my country. How do you plan to resolve this issue for me? How can such a well-established company fail to provide a replacement attachment? Am I expected to wait an indefinite amount of time for stock? Shameful…
I purchased a Dyson air purifier that cost me thousands of ₺, and now it’s practically useless because I’ve been trying to buy a replacement remote control for months—but it’s never in stock. Every time I reach out to Dyson support, they give me the same vague response: “The item will be restocked s...
I got the Dyson V12 vacuum, but the attachment for cleaning under the couch broke. I've been waiting for a replacement since October 27th. It's been two months, and they can't provide a new one because it's out of stock. I've been left stranded for two months, resorting to using a regular vacuum cle...
My Dyson vacuum cleaner's head broke down. I contacted customer service, and they assured me that they could send a replacement for around 2000 TL, and it was in stock, with an estimated delivery time of 1-3 business days. Trusting their words, I made the payment and purchased it. It has been 10 day...
Even though I have been using my Dyson V12 vacuum carefully, the wand (pipe) broke about two months ago. I contacted Dyson’s official website to purchase a replacement part, but I was informed that the wand has been out of stock for a long time and that they would be unable to assist me until it bec...
we decided to get ourselves a Dyson vacuum cleaner because we heard it's really good and lasts a long time. We're hoping it can handle all the usual wear and tear without any issues. That's def not what happened here...we've been dealing with this ongoing problem with the carpet dusting attachment. ...
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