Hello everyone, I purchased a Dyson Vacuum and Air Purifier in November 2023 due to my child's allergies, as recommended by the doctor. Without even asking about the price, I bought them in Istanbul Bahçeşehir on the specified date. I used the devices for a month, and then the Air Purifier malfunctioned. The service came and took the device, but it's been a whopping 40 days and my device still hasn't been returned. Despite informing them about my child's condition, their approach, attention, and care are unbelievably poor. They may have the Dyson name, but mark my words: there will definitely be serious problems with the service when you buy. The service quality does not match the amount of money paid at all.
I really regret buying Dyson. The technical service and customer service in Turkey are very bad. I have been dealing with the Dyson Gen5 Detect Absolute vacuum cleaner since December 16, 2023. First of all, the machine I bought turned out to be defective. Then they sent me a different machine than t...
Because my child has allergic asthma and bronchitis, I went to the Aqua Florya Dyson store and asked which Dyson air purifier would be best for me. The Dyson purifier humidify+cool formaldehyde model is recommended as the best option. I emphasized that all I wanted was for my child to sleep peaceful...
Buying products from Dyson Turkey has been a complete disappointment, to say the least. Let me explain briefly. Around 6 months ago, we purchased a product that turned out to be defective. We contacted Dyson Turkey to address the issue. Initially, they attempted to resolve it by changing the filter,...
I’ve been using my Dyson Humidify+Cool PH2 De-NOx air purifier for 7 months without issue, until it suddenly stopped working on June 10, 2025. I immediately contacted Dyson customer service, and after a video call diagnosis, they said the adapter was faulty and promised to send a new one under warra...
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