On March 18, 2024, I made a purchase of an air purifier from Dyson Turkey's website. It's been two days and I'm still waiting for any updates on my shipment. Once the call was made, they proceeded to open the necessary files. I then reached out to the payment gateway, iyzico. They verified that the payment had been completed and furnished Dyson with a payment number. While speaking with a Dyson Customer Representative on March 22, 2024, I was informed that a refund would be issued. It's been two months and I'm still waiting for the air purifier I purchased for my child. Instead, they provide a refund. Who requested that? No, I did not. I would like to purchase my product. They suggest we should make a request. The management of this brand in Turkey is extremely poor.
I tried to order a recently released air purifier from Dyson's website on March 18, 2024, at 17:21. Despite a deduction of ₺26,999 from my credit card account, no order was processed. Apologies, but it seems like there was an error on the website. There was no reply through SMS or email. Upon reachi...
On June 26, 2024, I placed an order for an Airwrap on dyson.com.tr. On July 2nd, when I called Dyson, I was told that there was no such order and that it would be reviewed and they would get back to me within 48 hours. 48 hours passed, and no one called. I called again and was told they would resolv...
On March 14th, 2024, I purchased a Fluffy cleaning head from dyson.com.tr for ₺3,299.00. I used the iyzico payment platform integrated into dyson.com.tr to make the purchase. After completing the purchase, I was redirected to an error page on dyson.com.tr. I checked my credit card and saw that the ...
I purchased a vacuum cleaner from dyson.com.tr using my credit card on May 18, 2023. Unfortunately, I recently discovered that my order was canceled for security reasons on May 23, 2023. However, my bank still processed the payment on my behalf and even reflected it in my account statement. After sp...
On August 14th, we purchased the Dyson Purifier Humidify+Cool product from dyson.com.tr. During the purchase, as we required a company invoice, we selected the company option and provided our company's tax number and related information. The product was dispatched promptly within 2 days. Subsequentl...
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