At least 20 times, I've asked Dyson for a discount code so I can return my old cleaner and buy a new one. But the problem has not been fixed yet. The workers who are supposed to send me the code seem to be joking around and not taking my request seriously. Such actions are not what a foreign company like Dyson should do. I've sent the company at least seven emails, but my problem still hasn't been fixed. The company can see all of my phone and email records. This issue is about Dyson Turkey in particular. I would appreciate it if the company finally did what I asked. Thank you in advance.
I bought the Dyson 11 pure cool air purifier in 2017, I used it a maximum of 20 times and I reported by e-mail that it did not clean the air in my house. They called and informed me immediately, they said that they will end my device but give me a coupon or sth, I said that if your other, newer mode...
My experience with Dyson has been a nightmare. Every complaint shared on this platform echoes the same sentiment: lack of responsiveness. They promise to call back but never do. Even when they do, they open a case and assure assistance, but there's never a resolution. Dyson Turkey is poorly managed,...
I'm not sure if this happens globally, but here in Turkey, Dyson seems to have serious stock issues and customer satisfaction problems. When I tried to buy a product, they wouldn't accept a credit card payment and insisted on a bank transfer. Additionally, they finished their stock before processing...
Buying products from Dyson Turkey has been a complete disappointment, to say the least. Let me explain briefly. Around 6 months ago, we purchased a product that turned out to be defective. We contacted Dyson Turkey to address the issue. Initially, they attempted to resolve it by changing the filter,...
The management of Dyson Turkey is truly careless, unresponsive, and uninformed. I’ve purchased a total of three different products from the Dyson brand. When I called customer service about an issue with one of the products, the representative informed me that I could have received a 10% discount on...
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