Duolingo Charged Me After Free Trial Cancellation
Esin
February 17, 2:37 pm
50 duolingo-charged-me-after-free-trial-cancellation-1.jpg
Duolingo Annual Fee Charged Without Clear Notification
Sinem
February 21, 1:03 am
8
On February 19, 2026, Duolingo charged $28 from my Garanti Bank credit card for an annual subscription without my knowledge. Even though I do not regularly use the app, I do not accept that such a high amount was charged without any clear notification to me.
After noticing the charge, I contacted Duolingo by email. I was told that a notification had been sent, but there is no such email or message in my inbox or on any other channel. I am experiencing hardship due to this subscription being renewed and charged without my knowledge or consent.
I request a full refund of the $28 annual subscription fee charged to my card and that my subscription be canceled in a way that ensures it will not renew again without my explicit approval.
Similar Complaints
Duolingo Charged Me for a Membership I Never Subscribed
Muhammet
December 16, 2024 9:57 am
17Duolingo application deducted a membership fee from my account without my knowledge. It showed that I was a member even though I never downloaded the application. I only realized this when I saw a notification on my bank application indicating that a purchase had been made from abroad. I immediately...
Unauthorized Charge from Duolingo – No Notification Before Renewal
Canay
August 26, 2024 12:03 pm
79I subscribed to Duolingo on an annual plan, and I was assured that I would receive a notification before the renewal. However, my account was charged without any prior notice. I have since canceled my subscription and am requesting a full refund of my money. I couldn’t find any contact number to spe...
Canceled Duolingo Subscription but Still Charged — Need Refund
Zahide
October 06, 2025 9:11 pm
10A Duolingo subscription was activated on my account even though I did not approve it, and the payment was charged to my phone bill. I am requesting a full refund for this unauthorized payment. I have already canceled the subscription, but I also want the charged amount refunded. I did not consent t...
Lale is completely dissatisfied with the result
Duolingo Super Trial Charged - No Warning, Must Refund
Lale
December 01, 2025 3:17 pm
6While my Duolingo Super trial was still active, I was told that I would be notified when the trial period was ending and before any payment was charged, but I did not receive any warning or reminder at all. Despite this, on 29 November, a payment of ₺969.99 was automatically withdrawn from my card. ...
Comments