I use the Duolingo app through the App Store. On March $30 was charged to my card through my Duolingo account without my knowledge or approval. Even though I did not manually enter my card details and do not have an active subscription, I only noticed this charge when reviewing my account statement. There is also no record of this transaction as a subscription or purchase within the App Store.
Due to this unauthorized transaction, I have been financially affected and have serious concerns about account security. I am requesting that my Duolingo account be completely closed, that all records related to this transaction be thoroughly investigated, and that the $30 charged to my card be refunded as soon as possible.
I noticed that $31 was charged to my credit card on the Duolingo app without my knowledge or consent. On Sunday, March 29, an annual subscription fee was taken from my Yapı Kredi credit card without my approval. I had used Duolingo in the past, but I had stopped using the app and do not recall star...
On March 1, 2026, a subscription fee of $30 was charged to my account on the Duolingo app without my knowledge. I had previously started a free trial, but since I deleted the app and logged in from a different device, I forgot to cancel the trial. Despite this, the $30 was charged through Google Pla...
Duolingo application deducted a membership fee from my account without my knowledge. It showed that I was a member even though I never downloaded the application. I only realized this when I saw a notification on my bank application indicating that a purchase had been made from abroad. I immediately...
On February 19, 2026, Duolingo charged $28 from my Garanti Bank credit card for an annual subscription without my knowledge. Even though I do not regularly use the app, I do not accept that such a high amount was charged without any clear notification to me. After noticing the charge, I contacted D...
A Duolingo subscription was activated on my account even though I did not approve it, and the payment was charged to my phone bill. I am requesting a full refund for this unauthorized payment. I have already canceled the subscription, but I also want the charged amount refunded. I did not consent t...
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