I was eager to try out the Duolingo Premium app, which offered a two-week free trial. My experience, however, took a disappointing turn when I discovered that the app had charged my credit card for a full 1-year subscription even before the trial period had ended. Despite my efforts to cancel the trial and even delete the app a few days prior, this occurred. The unauthorized charge not only caught me off guard, but also left me disappointed and betrayed. When it comes to subscription services, I want to emphasize the importance of transparency and consent. As a user, I should have the option of continuing with a paid subscription after completing the free trial.
While using Duolingo, I was offered a free trial of Super Duolingo, which I accepted. They promised to notify me two days before the trial ended, but they charged me for a full year’s membership without any warning or notification. I didn’t receive any alert, and there’s no contact number available ...
I purchased a two-week trial version from Duolingo with the understanding that they would notify me before the trial period ended and any charges were applied. However, they went ahead and withdrew the fee without sending a notification email as promised. I am disappointed with this oversight and re...
I decided to give Duolingo a try by signing up for their two-week free trial. They assured me that I would receive an email notification a few days prior to the trial's end, giving me the option to cancel the subscription if I wished. Unfortunately, that email never arrived, and now I find myself ch...
I signed up for a 14-day Premium Trial with the Duolingo app, and they explicitly mentioned that I would get a notification two days before the trial's end. Out of nowhere, my account got charged for the membership, and I never received any notification about it. Totally caught off guard. This seems...
I signed up for Duolingo Plus (Super Duolingo) under the assumption that I would be billed monthly, as the app clearly indicated. However, after confirming my subscription, I was shocked to find that Duolingo had charged me the full annual amount in one single payment, without any clear warning or c...
Comments