I signed up for Duolingo Plus (Super Duolingo) under the assumption that I would be billed monthly, as the app clearly indicated. However, after confirming my subscription, I was shocked to find that Duolingo had charged me the full annual amount in one single payment, without any clear warning or confirmation.
While the app itself is helpful for language learning, this billing method is misleading and unfair. A user should never be charged an entire year’s fee upfront when a monthly option is advertised. It’s frustrating to feel tricked over something as basic as transparent pricing.
I am requesting an immediate refund of the full amount that was charged in error. Duolingo needs to be more honest and careful with its subscription models. Automatically deducting a large payment like that is not acceptable, especially when users are not clearly informed beforehand.
Please process my refund as soon as possible, and ensure others are not caught off guard by the same issue. Thank you.
I subscribed to the Super Duolingo plan under the impression that it was a monthly payment option, as clearly shown during the sign-up process. However, once I confirmed the subscription, Duolingo immediately charged me ₺969 in full for a full year—and this charge was added to my mobile bill without...
While using Duolingo, I was offered a free trial of Super Duolingo, which I accepted. They promised to notify me two days before the trial ended, but they charged me for a full year’s membership without any warning or notification. I didn’t receive any alert, and there’s no contact number available ...
I find myself in an unfortunate situation with Duolingo, where what seemed like a simple subscription process turned into a financial ordeal. Upon agreeing to the super trial, I was shocked to see that they not only displayed the monthly fee but charged the entire annual amount upfront, a whopping 5...
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