I got old, stale donuts from Dunkin' Donuts, what should I do?

Taking pictures of the doughnuts is the first step in reporting spoilt or unsatisfactory Dunkin' Donuts goods. Next, use the Dunkin' Donuts app or website to get in touch with customer care. Include your order number, the exact location of the store, the date and time of purchase, and a detailed explanation of the matter in the "Contact Us" box. Include the images as proof, which can speed up the process of receiving a replacement or refund.

The other option is to go back to the store where you bought the doughnuts and ask for a new batch or a refund from the management or staff there. Just have your receipt with you. They will probably offer to replace the old doughnuts if you describe the problem in a nice but forceful manner.

If you're still having trouble after trying the app or visiting a physical location, we encourage you to offer your opinions or submit your complaints free of charge on Xolvie.