I am writing to report that Dramawave has continued to deduct payments from my account even though I canceled my subscription through Google Play back in March. Despite this cancellation, three separate charges have been taken from my GoTyme Bank Visa debit card without any notification. After canceling the weekly subscription in March, I was still charged three times: first 1,179.73 pesos, then 1,184.71 pesos, and most recently 1,179.27 pesos. I did not approve these payments, and I was expecting that no further charges would be made after the cancellation in Google Play. Because I trusted that the cancellation was successful, I did not contact Dramawave or my bank earlier. I am currently in Germany, and my bank, GoTyme, is in the Philippines, which makes this situation even more difficult for me to handle. I kindly request a full refund of all three unauthorized payments and the complete cancellation of any remaining Dramawave subscription linked to my card, as I canceled it long ago through Google Play. I also ask that any future deductions from my card be stopped immediately. I expect this issue to be investigated and resolved as soon as possible, and I would like written confirmation once the refund has been processed and the subscription is fully canceled in your system.
Even though I canceled my DramaWave subscription through the Google Play Store, money continues to be deducted from my account on a regular basis. I ended the subscription in my Play Store account, and there is currently no active DramaWave subscription visible in Google Play. Despite this, I notice...
I am writing regarding unauthorized weekly charges of 19 USD made to my bank card by Dramawave as an international payment. I only used a one-time viewing offer around 25 February on my Android phone and did not agree to any weekly subscription, nor did I sign up for a recurring payment. At the mome...
On December 8, I purchased a weekly VIP package from the DramaWave app. My payments are processed through Google Play. I was charged $12 on December 8, $12 on December 15, and $12 on December 22—three separate charges in total. For about three weeks, I have been trying to cancel this membership. Wh...
I signed up for a Dramawave membership for $12. I had previously subscribed and watched content. I now want to cancel my membership, but when I go to the “Subscriptions” section in Google Play, my Dramawave subscription does not appear, so I am unable to cancel it myself. Despite this, my credit ca...
I discovered that weekly charges labeled “Weekly Access Pro” were deducted from my account through an app called Dramawave on my Android phone without my knowledge or consent. On November 9, 2025, December 1, 2025, and December 7, 2025, three separate charges of $12 each were made through my mobile ...
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