On December 8, I purchased a weekly VIP package from the DramaWave app. My payments are processed through Google Play. I was charged $12 on December 8, $12 on December 15, and $12 on December 22—three separate charges in total.
For about three weeks, I have been trying to cancel this membership. When I contacted support through the app, they told me I could cancel the subscription through my Google Play subscriptions. However, when I log into Google Play using the same email address used for the payments, the DramaWave subscription does not appear under the subscriptions section, so I am unable to cancel it on my own.
I am requesting that my membership be fully canceled so that it does not renew in the coming weeks, and I specifically demand a refund of the $12 charged on December 22. Since my subscription does not appear in Google Play and I cannot cancel it myself, I ask for a clear explanation and a resolution to prevent further financial loss.
I signed up for a Dramawave membership for $12. I had previously subscribed and watched content. I now want to cancel my membership, but when I go to the “Subscriptions” section in Google Play, my Dramawave subscription does not appear, so I am unable to cancel it myself. Despite this, my credit ca...
Even though I canceled my DramaWave subscription through the Google Play Store, money continues to be deducted from my account on a regular basis. I ended the subscription in my Play Store account, and there is currently no active DramaWave subscription visible in Google Play. Despite this, I notice...
On February 19, 2020, I purchased a one-month subscription to the Dramawave app through Google Play. Although the fee was charged to my card, my subscription was never activated. My VIP membership did not become active, and as a result, I am unable to watch the movies. I contacted customer service ...
I discovered that weekly charges labeled “Weekly Access Pro” were deducted from my account through an app called Dramawave on my Android phone without my knowledge or consent. On November 9, 2025, December 1, 2025, and December 7, 2025, three separate charges of $12 each were made through my mobile ...
On December 8, 2025, I purchased an annual VIP membership for my account (ID: 16182600447) in the Dramawave app by signing in with Apple. However, I am unable to log in to the app on my tablet because the tablet version does not offer the “Sign in with Apple” option. As a result, I cannot use the an...
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