I wanted to stay at DoubleTree by Hilton, but I was told there were no available rooms. Since my child was so upset, I asked if we could at least use the hotel for daily access. The response I received was that it was not possible because I did not already have a room. I found this very upsetting, e...
I stayed at DoubleTree by Hilton Ankara on January 18th, and unfortunately, I became a victim of a theft. A total of $4,600 in cash was swapped from my bag and replaced with 54 one-dollar bills. I reported this incident to the police on January 19th, and the surveillance footage has already been han...
I booked a stay at the DoubleTree by Hilton for October 20-23, 2024. Upon arriving at the hotel on October 20, I was informed that my reservation had been moved to a different, affiliated hotel without prior notice. The hotel claimed I should have been informed beforehand, but I never received any s...
Hello, My name is Güzide Ece Akıncı I stayed at your hotel for one night on 22/06/2024. When I received my vehicle, which I handed over to the valet as intact at the hotel entrance, on 23/06/2024, I detected a large fracture in the windshield. At that time, with the knowledge of Mr. Utku, who was in...
I stayed at the DoubleTree by Hilton Moda Hotel, and while I was away, someone messed with my luggage. When I was leaving, I realized that I had forgotten to take my money and a few packages from the front desk. My money got stolen and someone also opened my packages. I was surprised that nobody cal...
When my family and I reached the hotel we had reserved and paid for, we were unexpectedly denied entry without receiving any explanation. In my quest for answers, I contacted Hilton DoubleTree's customer service, but unfortunately, I encountered a female representative who treated me with extreme di...