I stayed at the DoubleTree by Hilton Moda Hotel, and while I was away, someone messed with my luggage. When I was leaving, I realized that I had forgotten to take my money and a few packages from the front desk. My money got stolen and someone also opened my packages. I was surprised that nobody called me to let me know that I left my money behind. I've stayed in a lot of hotels around the world, but this is the first time I've had such a disappointing experience.
I stayed at DoubleTree by Hilton Ankara on January 18th, and unfortunately, I became a victim of a theft. A total of $4,600 in cash was swapped from my bag and replaced with 54 one-dollar bills. I reported this incident to the police on January 19th, and the surveillance footage has already been han...
I booked a 3-night, 4-day stay at DoubleTree by Hilton Istanbul Moda through Hotels.com. About a week after booking, I accidentally clicked the cancel option while trying to manage my reservation. I immediately realized the mistake and tried to fix it—but there was no way to undo the cancellation on...
We made a 3-night reservation from Hotels.com at Thailand - Deevana Patong Resort & SPA Hotel. We checked in at the hotel and our money was stolen from the locked safe on the first night. Despite the police reports and images, and even the issue was reported to the country's embassy, I wrote many ...
My SunExpress flight XQ893 from Milan Malpensa (MXP) to Izmir Adnan Menderes (ADB) on July 27th was quite frustrating. I had checked in my luggage, and it was in excellent condition when I handed it over at the MXP airport. Unfortunately, upon my arrival at ADB, my luggage had been tampered with and...
When my family and I reached the hotel we had reserved and paid for, we were unexpectedly denied entry without receiving any explanation. In my quest for answers, I contacted Hilton DoubleTree's customer service, but unfortunately, I encountered a female representative who treated me with extreme di...
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