5
Coşkun is very satisfied with the result
Resolved

Domino's Pizza Cold, Late - Never Ordering Again

Domino's Pizza Cold, Late - Never Ordering Again
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April 24, 2024 1:54 am
29
Coşkun's Thank You Message
“Thank you.”

Being a dedicated patron of Domino's, I have consistently relished their convenient and delectable pizzas. Nevertheless, my recent encounter has left me extremely dissatisfied and resolute in my decision to never place an order with them again.

Even though I live really close to the store and the branch, my pizza took an incredibly long time to arrive - a whole 1.5 hours. And to make matters worse, it was completely cold when it finally got here. This was quite different from the prompt deliveries I've grown accustomed to from Domino's.

However, the cold pizza wasn't the sole problem. The pizza didn't meet the same standards as my previous orders. The toppings were not plentiful and were not evenly spread out, resulting in a lackluster overall flavor. Adding to the frustration, the typical assortment of spices that usually comes with their pizzas was missing, resulting in a tasteless and disappointing meal.

April 24, 2024 9:44 am (7 hours after complaint)

Dear Mr. Coşkun Ş., We have received your complaint, and thank you for your feedback. We will reach out to you as soon as possible to ensure the continuity of service quality. Best regards, Domino's Pizza Customer Service

April 24, 2024 6:22 pm

Hello, Customer satisfaction has been achieved by meeting with our customer. Best regards, Domino's Customer Service

Coşkun
Coşkun
April 24, 2024 6:22 pm

Thank you.

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