Domestika doesn't offer refunds even when the course doesn't match its description — how can I assert my rights?

If Domestika does not offer a refund even though the course does not match its description, the person has the right to file a formal complaint.

While the platform states that it does not issue refunds for digital content, this policy cannot override consumer protection laws in many countries.

To assert your rights, you can:
Keep evidence showing that the course does not deliver what was promised (e.g., screenshots of the description, content received, and any discrepancies).

Contact support with a firm but respectful tone, clearly explaining the issue. It helps to follow up and request that the case be escalated.

Review your local consumer protection laws — for example, in the European Union, if a digital product doesn’t match what was advertised, the consumer has the right to a refund.

If you’re facing a similar issue, know that you are not alone. Share your concerns or submit a complaint on Xolvie to connect with others and find support.