My shipment with tracking number 4150466950, sent on September 3, 2025, has still not been delivered to my address in Ankara/Çankaya. Even though 15 days have passed, no delivery has taken place. During this period, I attempted to contact DHL Express customer service multiple times, but I have received no response, and my calls have gone unanswered.
I have never experienced such a problem with DHL before, and this is the first time I am facing such a long delay. The shipping costs were covered by the sender, yet I am left waiting without any explanation or update.
I demand that my package be delivered to me immediately and that the inconvenience I have suffered due to this delay be properly addressed by DHL.
My package was shipped with DHL from Germany and has still not been delivered—35 days later. It was sent on April 14, and despite all my efforts to get help, I haven’t received any resolution. For the past 15 days, there has been no tracking update at all, and the package appears to be stuck somewhe...
On September 11, 2025, I sent an important document shipment to Finland through DHL’s Spil branch. About two weeks later, I contacted the branch to check the shipment status, and they told me the package had been delivered. However, when I checked DHL’s official website, it still showed that the shi...
My Hepsijet package with tracking number 62753834323473, which arrived at the Eskişehir Distribution Center on 09.09.2025, has still not been delivered as of today, 13.09.2025, even though the delivery date has already passed. During this time, I called customer service multiple times, but each time...
My shipment with delivery number 9752937875 was incorrect, so I informed the courier during delivery that I wanted to return it without accepting the package. The courier assured me that he would personally come to my address the next day to pick it up and told me there was no need to visit the DHL ...
Our shipment with DHL (tracking number: 1045232285) was sent from Hong Kong and arrived in just two days. However, after clearing customs on Monday and requesting a simple address change, the delivery has been inexplicably delayed. It is now Thursday, and our packages are still not delivered. Every...
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