I’ve been using the Dexcom G6 for a while, and at first, everything worked smoothly. But the last three sensors have been a nightmare. The accuracy has completely dropped, and I’m constantly getting error messages—even during the first 10 days of use.
Over the summer, two sensors fell off while my child was in the pool. I reported the issue, and replacements were sent promptly. However, the new sensors have been nothing but trouble. They keep giving random errors and signal losses, especially after day 10 when the extension period begins—it’s practically unusable at that point.
It’s exhausting having to deal with these issues over and over again. We trusted Dexcom G6 to provide reliable glucose monitoring, and now I find myself constantly questioning its readings. Something has clearly changed with the recent batch of sensors because we didn’t have these problems before.
We’re seriously considering stopping use altogether. Dexcom, you need to look into this and resolve the quality control problems with your sensors. We rely on this device daily, and this level of inconsistency is unacceptable—please fix it.
We’ve only been using the Dexcom G7 continuous glucose monitor for three days, and it already failed on us—right in the middle of the night. The sensor gave an error with no warning, which forced us to wake up my son from his sleep just to remove the faulty one and install a new sensor. This is una...
We purchased the Dexcom G6 starter kit, and the first month went smoothly. In the second month, the first week was manageable with frequent calibrations, but for the past week, it has been nothing but problems. Despite using a newly inserted sensor, it keeps giving incorrect low readings, making us ...
I trusted Dexcom with my health and chose their products for my family, but the ongoing delays in the sensor replacement process have left us extremely frustrated. It has been 45 days since I sent back my most recent Dexcom G6 sensor for replacement, and there has been no progress or update. Every r...
Hello, we’ve been using the Dexcom G6 glucose monitoring system and for the past three days, we’ve been stuck with the same “3-hour wait” error that just won’t go away. This isn’t during a warm-up period or sensor extension—this is a repeated error that makes the device completely unusable. My son ...
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