Deutz-Fahr Ignored My Tractor Breakdown Complaint for Three Weeks

If Deutz-Fahr continues to ignore my situation, I am seriously considering having my 6135C tractor transported by tow truck and leaving it in front of the Sivas Agricultural Fair so that the public can see it. I feel that the company’s continued indifference is leaving me with no reasonable option other than to publicly demonstrate the difficulties I have experienced and the company’s dismissive attitude toward my problem.

I have been calling the company for approximately three weeks regarding a breakdown with my Deutz-Fahr 6135C tractor, but I have been unable to get any resolution whatsoever. Although I have specifically stated that I am not filing a complaint against the service center, the company appears to be contacting only the service center and acting as though I had complained about the service itself, rather than addressing my actual problem.

The representatives told me that an authorized person would contact me directly, but despite my repeated calls, nobody has returned my calls and the matter continues to be delayed. At this point, I am more frustrated by this lack of attention and seriousness than by the tractor problem itself. I simply want to be able to speak directly with an authorized and responsible person who can address my issue.

I request that Deutz-Fahr take this matter seriously, have an authorized representative contact me urgently, and provide an explanation for the dismissive attitude shown throughout this process.