I bought a Dell Vostro laptop on December 4th, 2023, for my office. But, the device was really slow and couldn't open the needed Netsis program. We got the laptop specifically for using Office and Netsis programs. Compared to a brand-new device, it was running really slow. The Dell salesperson at the store said that the problem was caused by missing updates. But, it turns out later that the laptop doesn't recognize the Nvidia graphics card and can't read the driver.
I was told to contact customer service, and they said they can only take the product back if it's still in the original packaging. The next day, I brought back the laptop in its original box. But they couldn't take it back and told me to call Dell customer service instead. After talking to Dell customer service, we fixed the problems with the graphics card and driver by connecting remotely. They said the device was fine, so they wouldn't accept a return.
It's really disappointing to see that the product they were so convinced about and promised to support with a warranty during the sale is not getting the support it needs now. It's really unfortunate that Vatan and Dell think our money can be wasted so easily.
I purchased a Dell Vostro 3400 in 2021, and it hasn’t even been 4 full years yet—but the performance has become unbearably slow. This morning, I pressed the power button at 9:45 AM, and I wasn’t able to access the internet until 12:00 PM. That’s over two hours just to get the system running. I only...
On March 5, 2024, I purchased a Dell Vostro 16 5630 N1006VNB5630WP I7-1360P 16GB 512SSD RTX2050 16" W11P laptop online. The item arrived the next day, but the screen flickered during the initial setup process. I updated the drivers, hoping that would cure the problem, but the problem persisted, so I...
I bought a Dell Vostro 16 5630 laptop online on March 5, 2024. The following day, I got the device, but while setting it up, the screen started flickering. I suspected a driver issue, so I went ahead and updated them. However, to my dismay, the problem persisted. I reached out to the seller and aske...
I bought the Acer Nitro 5 gaming laptop from the Teknosa website. It has an Intel i5 12500H processor, Nvidia RTX3050TI graphics card with 8GB RAM, a 512GB SSD, and a 15.6'' FHD 144Hz display. When I opened and turned it on on the day it arrived, the screen showed colorful lines right away, and the ...
I bought Dell 3515 in June 2022.In the first few months, service came 2 times.In the first one, the cover was broken and they changed it.In the second one, the sound did not come, the service came and the parts were changed again.Now it is constantly freezing and the sound has completely disappeared...
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